Movie Bug Support

Movie Bug Support & Help Center

We want your movie discovery experience to be seamless. If you encounter any issues, please refer to the resources below.

 

Frequently Asked Questions (FAQ):

 

Why is my location not working?
If Movie Bug cannot detect your city, please go to your device's
Settings > Privacy > Location Services and ensure that location permissions are enabled for Movie Bug.

 

Are the showtimes guaranteed?
No. Showtimes are sourced from real-time search data. We highly recommend confirming the session time on the specific cinema’s website before purchasing tickets.

 

How do I clear my Favorites?
Navigate to your "Favorites" list in the app home screen, select the movie you wish to remove from favourites, and tap the favourites icon (Love Heart).

 

Can I sync my favorites across devices?
Currently, your favorites are stored locally on your device. We are working on cloud-sync features for a future update!

 

Report an Issue: Found a bug or have a suggestion? We thrive on user feedback to make Movie Bug better.

    • Email: [support@thedigitalbubble.com] (Please include your device model and iOS version for faster assistance).
    • Response Goal: Our team strives to respond to all technical inquiries within 48 hours.

 

Connect with Us: Follow our progress and see upcoming feature announcements at The Digital Bubble.